Senior Guest Services Coordinator

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $100,000 - $140,000
Job Overview

We are seeking a highly motivated and customer-focused Front Office Manager to join our dynamic team on a full-time basis.

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Coordinate and supervise guest arrivals and departures, ensuring seamless transitions.
  • Effectively communicate with hotel departments to maintain high levels of customer satisfaction.
  • Manage customer relationships to deliver memorable experiences.
  • Utilize the Front Office system to meet operational needs and produce accurate reports.
  • Lead, develop, and train the Front Office team to achieve exceptional performance.
Requirements

To succeed in this role, you will require:

  • A proven track record in a similar Front Office position.
  • A passion for delivering outstanding customer service.
  • Excellent communication and leadership skills.
  • Full Australian work rights.
Benefits

As a valued member of our team, you can expect:

  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
Our Commitment

At [Company Name], we are committed to providing meaningful employment opportunities and promoting diversity and inclusion. We strive to create a warm and welcoming culture that values and respects individual differences.

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