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Frontline Customer Support Specialist
3 weeks ago
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Officer.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing excellent service to patrons.
The ideal candidate will possess excellent communication skills, be able to work well under routine supervision, and have the ability to resolve minor problems relating to multi passes, transactions and/or memberships.
Responsibilities:- Provide accurate and courteous information to all patrons at the front desk or via telephone enquiries.
- Perform cash handling, membership sales and basic administration duties.
- Experience in provision of front line customer service.
- Ability to work as part of a team and individually under routine supervision.
- Excellent communication and problem-solving skills.
- A supportive team environment.
- Ongoing training and development opportunities.
- A range of employee benefits including health and wellbeing programs.
- This role requires flexibility and adaptability to work across different shifts.
- Working hours may vary depending on business needs.
- The successful applicant will be required to work at Aqualink Box Hill and Aqualink Nunawading locations.
