Customer Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeSupport Full time $72,751 - $88,336
Customer Support Specialist

We are seeking a driven and customer-focused individual to join our team. As the frontline support for our maintenance pilot, you will be responsible for liaising with and supporting customers through the new service delivery process.

About This Role:
  • Liaise with and support customers directly and work with local offices to improve service delivery.
  • Maintain positive relationships with stakeholders to facilitate a partnership approach.
  • Assist with provision and oversight of quality, timely, efficient complete maintenance services to provide a clean, maintained and safe living environment for residents and visitors.
  • Identify and suggest/recommend improvements based on engagement with customers and contractors.
About Our Organisation:

We are passionate about creating great places to live and delivering great services. We are committed to improving customer satisfaction and delivering greater value through our services.

This role is part of our Maintenance Repair Crew Pilot, which aims to transform the way we deliver services to our customers.

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