
Digital Payments Specialist
5 days ago
About Us
We are revolutionising community sports by replacing legacy systems with modern digital experiences.
Our Melbourne CBD headquarters is the hub from which we're on a mission to unleash the life-changing power of community sport.
Founded in 2018, our company recently acquired TeamPay, the leading game payments mobile app in Australia.
We're seeking a commercially savvy Product Manager to join our Payments & Registrations team.
This isn't just about building payment flows; it is about automating payment collection and growing sport registrations.
Our mission: Make sporting communities thrive by removing financial friction and creating seamless experiences that get more people playing.
Your Responsibilities
- Conduct user research through surveys, interviews and feedback sessions to understand payment pain points and opportunities.
- Run discovery sessions with clubs and sporting organisations to identify unmet needs in their financial workflows and registration processes.
- Analyse user behaviour data and payment flow metrics to drive product decisions and prioritisation.
- Drive adoption of payment features among sports administrators, turning them into automated revenue collectors.
- Build compelling onboarding experiences that demonstrate immediate value and set admins up with payment automation quickly.
- Design admin-facing tools that make payment management feel effortless - from setting up collections to tracking revenue across all activities.
- Optimise the admin journey from first payment setup through to comprehensive payment coverage.
Growth & Participant Engagement
- Drive mobile payment and commerce features that increase participant purchases and engagement through seamless experiences.
- Build features that encourage participants to spend more within their communities - from merchandise and events to competition entries.
- Create mobile-first payment experiences that feel native and intuitive, removing friction from every purchase decision.
- Design growth mechanics that increase participant lifetime value through smart recommendations, social proof and community-driven purchasing.
- Run experiments to optimise key conversion points throughout the registration journey.
- Analyse user behaviour data to identify drop-off points and systematically remove barriers to conversion.
What We're Looking For
- A proven track record in product management experience with strong commercial acumen.
- Hands-on experience building payment flows, mobile commerce and shop functionality across web and mobile platforms.
- Experience with multi-currency payment processing and international compliance requirements.
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