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Program Coordinator
2 months ago
About Anglicare Southern Queensland:
We are a leading provider of care-based services, dedicated to supporting individuals and families across various life stages. Our team of skilled professionals delivers a range of services, from outreach and case management to care coordination, across a vast geographic footprint.
Our Public Intoxication Management Program:
The Public Intoxication Management Program (MPIP) is a critical service that coordinates the case management of individuals who are intoxicated in public places and at risk of homelessness. Our team works closely with clients, families, and community agencies to provide support and guidance, ensuring the best possible outcomes.
About the Role:
The Coordinator - Public Intoxication Program Management is a key position within our MPIP team. As a Program Coordinator, you will be responsible for providing program coordination and leadership to staff and clients, conducting assessments, developing care plans, and initiating reviews of clients on the MPIP program.
Key Responsibilities:
- Lead a client-focused team and promote a supportive service culture.
- Supervise and support Case Managers, identifying training needs.
- Report program status to the Service Manager and assist with staff recruitment and performance reviews.
- Manage team organization, including rosters and meetings, while fostering a respectful and collegial work environment.
- Plan and evaluate client strategies, monitor budget spending.
- Maintain networks with referral agencies and resource providers.
- Document client information as per organizational guidelines and adhere to safety, legislative, and professional standards.
- Respect client privacy and confidentiality, and manage time effectively.
- Engage in professional development and ongoing training.
Qualifications and Requirements:
- Degree in Human Services or equivalent.
- Current National Police Certificate.
- Current Drivers Licence.
- Current First Aid and CPR Certification.
- Immunisation against Tetanus, Hepatitis A and/or Hepatitis B.
- Current Blue Card.
About You:
- Ability to lead and empower teams to drive transformative change, aligning with clients' healing journeys and cultural connections.
- Experience managing and supervising a small team while working autonomously.
- Capability to apply evidence-based practices in intervention services, including outreach, case management, and care coordination for complex needs.
- Provide professional advice and collaborate with multi-disciplinary teams with empathy and respect.
- Engage effectively with Aboriginal and Torres Strait Islander communities, using culturally sensitive frameworks and safe protocols.
- Transform cultural capability frameworks into tangible outcomes for clients.
Anglicare Southern Queensland is an equal opportunity employer, committed to building an inclusive and diverse workforce. We encourage applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities, and people with a lived experience of mental health.
