
Drive Business Growth as an Operations Supervisor
2 weeks ago
We are seeking a skilled Operations Supervisor to lead our operations and drive business growth.
This critical role will focus on managing domestic priority and international freight, ensuring operational excellence through effective management and control of key areas. Comprehensive knowledge of operations/logistics, sales, industrial relations, and contemporary leadership principles is essential.
Key Responsibilities:
- Lead and motivate employees through open communication, excellent leadership, regular performance feedback, and team-building to maximize customer satisfaction, employee satisfaction, and team productivity.
- Analyse day-to-day results in depot operations and take action to meet targets for service quality, loss and damage reduction, and optimum costs.
- Establish a customer-focused culture by implementing and managing initiatives and tools to achieve customer satisfaction, loyalty, and retention.
Requirements:
- Experience in a similar role.
- MR License holder.
- Knowledge of business levers, processes, structures, and finance.
- Good knowledge of operations processes and related technology.
- Effective training, coaching, and people management practices, including leadership development.
Benefits and Culture:
- Lead a team of dedicated drivers.
- Training and continuous learning opportunities available.
- Attractive base salary + super + mobile.
- Uniform provided.
- Free Parking and easily located station.
Our Company Overview:
We are a leading global express transportation company, providing fast and reliable services to customers worldwide.
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