
Patient Care Representative
2 days ago
We are seeking a skilled customer service professional to join our team as a representative. The ideal candidate will possess exceptional communication skills, be able to work effectively under pressure, and provide excellent patient care.
About the Role
This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for booking appointments via phone and electronic methods, responding to patient inquiries, and providing support to patients and referrers.
Key Responsibilities
- Respond to patient inquiries in a timely and professional manner
- Book appointments via phone and electronic methods
- Provide exceptional patient care and customer service
- Collaborate with other team members to ensure seamless service delivery
Requirements
- Exceptional communication and interpersonal skills
- Ability to work effectively under pressure and meet deadlines
- Strong problem-solving and analytical skills
- Experience in a customer-facing role or similar environment
What We Offer
- A supportive team environment
- A range of benefits including paid parental leave and flexible working arrangements
- Ongoing training and development opportunities
- The chance to work with a leading diagnostic imaging provider
About Us
We are a network of community-based medical imaging clinics across Australia and New Zealand, committed to delivering high-quality services to our patients and communities.
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