Customer Success Strategist
7 days ago
We are seeking a strategic Customer Success Manager to drive success in Retail and Hospitality.
- Serve as a key partner to Enterprise customers, helping them maximize the value of our solutions.
- Understand customers' business objectives, challenges, and industry-specific needs to drive growth.
- Own customer retention, ensuring renewals and reducing churn risk through proactive engagement.
- Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion.
- Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices.
- Advocate for customers internally, influencing product development based on industry trends and customer feedback.
This is an excellent opportunity for a seasoned professional to make a meaningful impact on customer success and drive business growth.
The ideal candidate has direct work experience in Retail/Hospitality or a strong track record of managing Enterprise customers in these industries.
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Effective Customer Success Strategist
2 weeks ago
Sydney, New South Wales, Australia beBeeOperational Full time $120,000 - $150,000Customer Success Strategist Job DescriptionWe are seeking a results-driven Customer Success Strategist to join our Sydney HQ team.Key ResponsibilitiesDesign and implement operational frameworks, playbooks, and methodologies that will scale our customer success function.RequirementsProven experience in designing and implementing operational frameworks,...
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Senior Customer Success Strategist
1 week ago
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $130,000 - $170,000Job Title: Senior Customer Success StrategistThe role of a Senior Customer Success Strategist is pivotal in building, leading and scaling the customer success function. This position is responsible for designing the foundation for customer success and growing it into a scalable, high-performing function.Develop onboarding processes and tiered support aligned...
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Customer Success Strategist
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $80,000 - $120,000Customer Success StrategistWe are seeking a skilled Customer Success Strategist to support our growth by maximising the benefits customers receive from our innovative solutions.About the Role:You will work closely with clients to understand their needs and preferences, providing tailored solutions to drive value and satisfaction.Becoming an expert in our...
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Customer Success Strategist
1 week ago
Sydney, New South Wales, Australia beBeeEngagement Full time $92,800 - $142,600Job Overview:The Customer Success Strategist plays a pivotal role in driving customer satisfaction throughout the customer success & services life-cycle.Key Responsibilities include: demonstrating passion for the job, leading by example, and ensuring customer needs are met.Demonstrate a strong passion for the job and lead by example to achieve sales and...
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Senior Customer Success Strategist
2 weeks ago
Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $160,000Key Responsibilities:Customer Success Strategist As a senior member of our Customer Success team, you will be responsible for ensuring that our customers derive maximum value from our product. Your primary goal will be to set clear success plans and activate customers quickly, while also running quarterly check-ins to tie product usage to...
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APAC Customer Success Strategist
1 week ago
Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $140,000Customer Success Strategist, APACThis role is responsible for driving customer value realization through strategic planning and execution.Key Responsibilities:Onboarding & Integration: Collaborate with customers to integrate our solutions into their workflows, ensuring seamless adoption and optimal use.Training & Enablement: Develop and deliver training...
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Customer Success Strategist
7 days ago
Sydney, New South Wales, Australia beBeeSuccess Full time $90,000 - $130,000Job OverviewWe are seeking a seasoned professional to join our team as a Customer Success Strategist.In this role, you will be responsible for fostering strong relationships with our clients, driving revenue growth, and delivering exceptional results.Key Responsibilities:Developing and executing customized engagement strategies to meet client needsNurturing...
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Global Customer Success Strategist
1 week ago
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $120,000 - $170,000Global Customer Success StrategistAs a seasoned leader, you will be responsible for developing and executing a comprehensive global customer success strategy that aligns with our business objectives. Your primary focus will be on driving satisfaction, retention, and expansion through effective programs and initiatives.Key responsibilities include:Strategy...
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Client Success Strategist
2 weeks ago
Sydney, New South Wales, Australia beBeeClientSuccess Full time $90,000 - $150,000Job Title: Client Success StrategistWe are seeking a skilled professional to join our team as a Client Success Strategist.About the Role:This is an exciting opportunity to work closely with clients, understanding their business needs and objectives. As a trusted advisor, you will develop and maintain strong relationships, drive growth, and ensure client...
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Enhance Customer Success
7 days ago
Sydney, New South Wales, Australia beBeeCybersecurity Full time $90,000 - $120,000Account Growth StrategistThe Account Growth Strategist will oversee a portfolio of 8-12 existing customers to maximize their value from our solutions and grow their revenue.Key Responsibilities:Conduct business reviews with client executive leadership and deployment health checks to drive satisfaction and desired outcomes.Present, discuss, and demonstrate...
