Pet Care Specialist
4 weeks ago
As a valued member of the PETstock Braeside Pty Ltd team, you will play a key role in delivering exceptional customer experiences and providing expert advice on pet care and products.
A Day in the Life:
- Set up and maintain a clean and safe environment for puppy preschool training sessions.
- Deliver engaging and informative training sessions to customers, focusing on pet care and behavior.
- Facilitate learning and provide personalized support to customers, ensuring they achieve their desired outcomes.
- Provide exceptional customer service, building strong relationships and rapport with customers.
- Stay up-to-date with the latest pet care knowledge and products, inspiring and educating customers on the best options for their pets.
- Contribute to achieving sales targets and store goals, working collaboratively with the team to drive results.
- Ensure the store is well-presented and stocked, maintaining a high level of customer satisfaction.
- Develop and maintain a strong safety mindset, promoting a culture of safety within the team.
What We Need:
- A passion for animals and delivering exceptional customer service.
- Experience in dog training and a similar retail environment.
- Demonstrated drive to achieve and exceed sales targets.
- Strong interpersonal skills, with the ability to build relationships and rapport with customers and colleagues.
- Physical fitness, with the ability to lift products up to 20kgs.
- Flexibility to work weekends and public holidays.
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