Strategic Brand Partner

5 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $120,000
Key Account Partnership

We are seeking an experienced Key Account Partner to join our team.

This is a high-impact role that sits at the centrepoint of our business, between sellers, marketing, and digital teams. You will be responsible for taking brand opportunities from concept to execution, working closely with the Category Manager/Buyer to deliver new brands and offers.

The ideal candidate will have 3–5 years' experience in account management, buying, or brand partnerships — ideally in a multi-brand, ecommerce, or marketplace environment. A strong understanding of retail commercial models (Marketplace, Wholesale, Drop-ship) is essential.

As a Key Account Partner, you will own day-to-day relationships with assigned brand partners. You will prepare for and attend regular WIPs: weekly, monthly, and quarterly performance reviews. Act as the internal advocate for each brand — ensuring they are represented in marketing, trade, and site planning. Maintain ongoing communication to nurture long-term satisfaction and commercial success.

Deliver regular reporting on brand and category performance (weekly/monthly). Provide actionable insights on product, price, stock, and campaign performance. Maintain dashboards and brand records to ensure transparency and alignment across teams.

Assist in the execution of the stock purchasing program — including coordination of POs, deliveries, and follow-ups. Work with operations and finance to track inventory and cost reconciliation.

Own troubleshooting and resolution of brand and catalogue issues, including integrations and operational blockers. Lead the continuous optimisation of processes and efficiency within the key account partnership function, leveraging tools and AI to improve onboarding, seller comms, catalogue management, and offer execution.

Monitor seller performance (dispatch rates, cancellations) and manage compliance with our SLAs. Create and deliver reporting to support process improvement and seller accountability. Proactively identify and implement improvements that increase GMV and streamline workflows.

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