Banking Specialist

1 week ago

Batemans Bay, New South Wales, Australia beBeeCustomerFocus Full time $68,000 - $74,000

Job Summary:

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We are seeking a highly motivated Banking Specialist to join our team and deliver exceptional customer service in a dynamic retail banking environment.

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This is a casual opportunity based mainly in branches, requiring the ability to work collaboratively as part of a team and adapt to change.

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The ideal candidate will possess excellent customer focus, strong communication skills, and be able to multi-task effectively.

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Key Responsibilities include:

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  • Providing customers with a seamless branch experience by meeting each customer's end-to-end banking needs.\
  • Participating in collaborative teams and acting as a role model and peer coach to deliver the best possible customer experience.\
  • Contribution to a significant uplift in customer engagement and advocacy.
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The successful applicant will have the opportunity to actively participate in and support bank programs and initiatives, take responsibility for 'know your customer' from a risk perspective, and ensure compliance with policies and procedures.

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To grow and be successful in this role, you will ideally bring:

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  • Strong customer focus and communication skills.\
  • Ability to multi-task and adapt to change and ambiguity.\
  • Willingness to work in a collaborative team environment.\
  • Sound understanding of compliance.\
  • Excellent interpersonal skills.
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We believe in growth and development, so if you have most of these things in your toolbox, we'd love to hear from you.

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