
Personal Banking Specialist
2 weeks ago
We are seeking an exceptional Customer Service Professional to play a vital role in delivering outstanding customer experiences and driving sales growth via face-to-face interaction and inbound/outbound calls.
Key Responsibilities:- Deliver customer-centric service that drives customer satisfaction and first call resolution through timely and accurate information on everyday banking enquiries, account openings, and processes.
- Provide comprehensive support and education to customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features.
- Support and facilitate digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking services.
- Demonstrate excellent communication and interpersonal skills to listen, build trust, and ask the right questions to exceed customers' expectations and improve customer outcomes.
- Experience in delivering high-quality customer experiences and providing timely and accurate solutions.
- Proficiency in digital customer service platforms to assist customers in real-time.
- Ability to navigate and troubleshoot common digital banking applications and mobile services with customers.
- Understanding of digital verification and ID validation systems used in customer onboarding.
- Strong technical skills and proficiency in digital payment technologies, such as mobile wallets and online payments.
Join a dynamic team where you'll be working towards supporting the financial wellbeing of our customers. We offer a range of benefits and support resources to help you create a healthy work-life balance and bring your best every day.
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S&S Banking Consultant
1 day ago
City of Moreton Bay, Australia ANZ Banking Group Limited Full time $104,000 - $130,878 per yearAbout Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role As a S&S Banking Consultant,...
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S&s Banking Consultant
2 weeks ago
City Of Moreton Bay, Australia Australia And New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert:Job Title: S&S Banking Consultant - Kippa Ring QLD, Suncorp BankDepartment: SB SEQ NorthDivision: Suncorp BankAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be...
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S&S Banking Consultant
3 weeks ago
City of Moreton Bay, Australia Australia and New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert:Job Title: S&S Banking Consultant - Kippa Ring QLD, Suncorp BankDepartment: SB SEQ NorthDivision: Suncorp BankAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be...
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Personal Banking Advisor
1 week ago
Byron Bay, Australia Westpac Full time**How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Personal Banking Advisor is a key customer facing position in our branch network as you will have quality conversations with...
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Personal Banking Advisor
1 week ago
Byron Bay, Australia Westpac Full time**How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Personal Banking Advisor is a key customer facing position in our branch network as you will have quality conversations with our...
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S&S Banking Consultant, North Lakes QLD
3 weeks ago
City of Moreton Bay, Australia Australia and New Zealand Banking Group Limited Full timeJob Title: S&S Banking Consultant, North Lakes QLD - Suncorp BankDepartment: SB SEQ NorthDivision: Suncorp BankAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence...
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Personal Banker
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City of Moreton Bay, Australia Bendigo Bank Full timeOverviewPersonal Banker (internal title: Customer Relationship Officer) at Bendigo Bank - Community Bank Samford, QLD. Deliver an exceptional banking experience by meeting customers\' end-to-end needs.ResponsibilitiesDeliver win-win solutions for the bank and customers by understanding current and future goals and designing suitable solutions.Educate and...
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Personal Banker
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City of Moreton Bay, Australia Bendigo & Adelaide Bank Full timeOverviewIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional...
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Personal Banking Advisor
2 weeks ago
Hervey Bay, Australia Westpac Full timeCreate your best future and join Westpac Hervey Bay Branch as a Personal Banking Advisor on a 12 month fixed term contract.What's the role?A Personal Banking Advisor at Westpac is a professional who assists customers with their banking needs, offering tailored advice and solutions.They help with tasks like opening accounts, managing finances, and providing...
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Personal Banking Advisor
4 weeks ago
Hervey Bay, Australia Westpac Full timeCreate your best future and join Westpac Hervey Bay Branch as a Personal Banking Advisor on a 12 month fixed term contract.What's the role?A Personal Banking Advisor at Westpac is a professional who assists customers with their banking needs, offering tailored advice and solutions. They help with tasks like opening accounts, managing finances, and providing...