Senior Applications Support Analyst

3 weeks ago

Sydney, New South Wales, Australia Citi Full time
About the Role

Citi is seeking a highly skilled Applications Support Senior Analyst to join our team in Sydney, Australia. As a key member of our Applications Support team, you will be responsible for providing technical support for our mission-critical trading systems, ensuring the stability and efficiency of our applications, and driving business value through process improvements.

Key Responsibilities
  • Provide technical support for trading systems, including troubleshooting, resolving issues, and implementing fixes.
  • Collaborate with cross-functional teams to identify and prioritize business requirements, and develop solutions to meet those needs.
  • Develop and maintain technical documentation, including user guides, technical notes, and knowledge base articles.
  • Participate in the development and implementation of process improvements, including automation and optimization of existing processes.
  • Work closely with business stakeholders to understand their needs and develop solutions to meet those needs.
  • Stay up-to-date with industry trends and emerging technologies, and apply that knowledge to drive innovation and improvement within the team.
Requirements
  • 5-8 years of experience in an Applications Support role, with a strong background in trading systems and technical support.
  • Advanced technical skills, including programming languages, data analysis, and problem-solving.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and business stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
What We Offer

Citi offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, and we welcome applications from candidates from all backgrounds.

Citi is an equal opportunity employer and welcomes applications from candidates with disabilities. We are committed to providing reasonable accommodations to candidates with disabilities. If you require a reasonable accommodation during the application or interview process, please let us know.

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