Client Service Specialist

2 weeks ago

Central Coast, Australia beBeeCustomer Full time $62,322 - $84,468

Job Role:

  • We are seeking an individual who will play a vital role in providing high-quality service to clients in our contact centre environment.

Main Responsibilities:

  • Provide exceptional customer service to clients via phone
  • Process account activities received through various channels
  • Use good judgment and apply relevant policies and procedures to inform decision making
  • Record outcomes, actions and agreements accurately
  • Work collaboratively with team members to resolve issues and contribute to continuous improvement

Key Requirements:

  • Passionate about delivering excellent client service
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Flexibility and adaptability in a fast-paced environment

About Us:

We value diversity and inclusion. We encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.

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