Client Service Specialist
14 hours ago
We are seeking a Client Service Specialist to support the delivery of exceptional client experiences.
About the Role:- Manage client communications, including phone and email inquiries, with high standards of responsiveness.
- Oversee production-related inquiries, including cataloging, accessioning, processing, and dispatch.
- Act as the first point of contact for client and general inquiries, providing professional responses.
- Deliver training and support on the Client Web platform to enhance client capabilities.
- Manage debtor processes, including accurate billing, invoice verification, and timely credit processing.
- Exceptional written and verbal communication skills, with a friendly approach.
- Experience in client service, administration, or office support, with ability to manage multiple tasks efficiently.
- Strong organizational skills and attention to detail.
- Desirable experience delivering basic training or guidance to clients.
- Able to follow established processes and contribute to smooth operational workflows.
Pursue a role that fosters growth, collaboration, and work-life balance.
Benefits Include:
- Early Friday finishes
- Staff discounts on books
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