Frontline Client Service Advocate

7 days ago

Central Coast, Australia beBeeCustomerService Part time $50,000 - $70,000

**Customer Service Representative Opportunity**

We are seeking a highly skilled and organized individual to handle client rostering and administrative duties with excellence.

Daily Responsibilities:
  • Manage high-volume enquiries via phone calls and ensure prompt responses to customer inquiries
  • Roster staff according to client requests, ensuring seamless service delivery
  • Communicate effectively with customers and healthcare professionals to resolve issues efficiently
  • Perform various administrative tasks, including data entry and maintenance of accurate records
Required Skills and Qualifications:
  • Prior knowledge or experience in the healthcare industry is an asset
  • Excellent interpersonal and communication skills, with the ability to work under pressure
  • Strong telephone manner and excellent customer service skills
  • Middle-level proficiency in Microsoft Office Suite (Excel, Word) and Outlook
Benefits:

This role offers an exciting opportunity for career growth and development in a dynamic environment. As a Customer Service Representative, you will play a vital role in ensuring our clients receive exceptional service and support.

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