
Customer Experience Advocate
3 days ago
We are seeking a Customer Success Specialist to drive the onboarding journey, build long-term relationships, and ensure customers get ongoing value from our solutions.
The successful candidate will be responsible for guiding new customers through their initial experience, identifying opportunities to increase engagement, and providing support to prevent churn.
- Onboarding & Training: Connect with new customers post-signup to provide comprehensive platform training.
- Retention Calls: Regularly check in with customers to review usage, address challenges, and foster growth.
- Outbound Engagement: Engage in 15–30 outbound calls daily to educate, support, and promote additional features or products.
- Upsell & Cross-Sell: Identify opportunities to introduce complementary services through meaningful conversations and live demos.
- Territory Management: Manage a shared regional portfolio of accounts, building strong client relationships and driving customer satisfaction.
- Customer Insights: Collaborate with the Product team to gather feedback and contribute to the development of a better user experience.
Our organization offers a collaborative and inclusive work environment that encourages creativity, initiative, and professional growth. Benefits include modern offices, flexible working conditions, wellbeing leave, and access to cutting-edge research platforms.
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Customer Experience Advocate
2 days ago
Adelaide, South Australia beBeeCustomer Full time $68,000 - $82,000Job OpportunityWe are seeking a dedicated customer service professional to join our high-performance culture focused on empowerment, goal attainment, productivity, and continuous improvement.As a key member of our team, you will handle a high volume of calls and enquiries, striving for first point of contact resolution and an exceptional customer...
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Customer Experience Advocate
7 days ago
Adelaide, South Australia beBeeCustomer Full time $55,000 - $80,000Job DescriptionWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our branch network, you will play a vital role in supporting our customers by providing exceptional service and support.As a Customer Service Agent, your primary responsibility will be to answer customer calls and provide...
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Customer Experience Advocate
7 days ago
Adelaide, South Australia beBeeCustomerCare Full time $45,000 - $75,000Optimizing customer satisfaction is a top priority for our organization.We are seeking a highly skilled customer care professional to join one of our government clients in the Adelaide CBD.The RoleDeliver exceptional customer service and respond promptly to customer inquiries.Manage administrative tasks, including data entry with precision.Make outbound...
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Customer Experience Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomerSuccess Full time $70,000 - $85,000Job Title: Customer Success RepresentativeJob Description:We are seeking a highly skilled and customer-focused representative to join our dynamic team.As a Customer Success Representative, you will be responsible for working with existing customers to help them secure faster and fairer loans in a multi-channel environment.You will manage inbound and outbound...
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Customer Experience Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomerService Full time $60,000 - $95,000**Job Overview:**We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer. This role involves delivering exceptional customer service and administrative support across various operational activities.Responsibilities:Manage customer interactions with precision and professionalism.Process data and documentation...
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Customer Experience Specialist
7 days ago
Adelaide, South Australia beBeeAdvocate Full time $120,000 - $250,000About the Role">">As a Customer Advocate, you will drive growth in personal and auto loan products by building strong relationships with customers.">You will work with existing customers to secure faster and fairer loans in a multi-channel environment.">Key Responsibilities:">
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Customer Experience Specialist
2 weeks ago
Adelaide, South Australia beBeeService Full time $96,000 - $108,000Role OverviewThe Liquor Team Member plays a vital role in ensuring that customers have an exceptional experience. As part of the team, you will be responsible for actively engaging with customers, sharing your passion for products, and creating special moments.You will also be an advocate for customer loyalty programs, promoting benefits and product...
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Experience Customer Delivery
6 days ago
Adelaide, South Australia beBeeCustomerService Full time $45,000 - $63,000Customer Experience ProfessionalDeliver exceptional customer experiences through seamless interactions and top-notch service. Utilize state-of-the-art technology to ensure effective communication and foster a positive brand image.About the RoleThis exciting opportunity enables you to engage with customers, promoting our benefits and values. As a key member...
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Customer Experience Specialist
1 week ago
Adelaide, South Australia beBeeCustomerService Full time $50,000 - $89,971Job OverviewThe Customer Service Officer will be responsible for managing the sales pipeline, from processing sales orders to interfacing with key stakeholders to manage their orders.Key Responsibilities:Build and maintain rapport with customers & internal departments.Carry out daily customer service tasks, including call handling, sales & service order...
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Strategic Customer Experience Partner
5 days ago
Adelaide, South Australia beBeeCustomerAdvocate Full time $81,962 - $124,532Customer Advocate RoleWe're seeking a dedicated Customer Advocate to join our team. In this role, you'll be responsible for delivering exceptional customer experiences across various touchpoints.The ideal candidate will have a passion for creating long-lasting relationships with customers, resolving issues efficiently, and promoting self-service...