Delivering Exceptional Guest Experiences

1 week ago


Melbourne, Victoria, Australia beBeeAccountability Full time $48,000 - $72,000

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. This role will involve providing exceptional customer service and support to our guests.

Key Responsibilities:

  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to guests about our hotel's services and amenities
  • Work effectively with other departments to resolve guest complaints and concerns

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1 year of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance

Working with Us:

We are an inclusive company that values diversity and promotes equal opportunities. We strive to create a work environment that is welcoming and supportive to all employees, regardless of their background or characteristics.



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