Customer Service Agent

4 weeks ago


Cairns City, Queensland, Australia Coles Full time

Job Title: Customer Service Agent - Delivery Driver

About the Role

As a Customer Service Agent - Delivery Driver, you will be responsible for safely navigating your local neighbourhoods to deliver customer orders to their homes during the day or night. You will also help with picking and packing orders to the highest standard, ready for delivery.

About You and Your Skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to consent to undergo both a police history check and driving history check)
  • The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas
  • To be active – as well as driving, you'll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends (generally shifts run from 5am-1pm and 1pm-11pm)

At Coles, we're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au

Employment Type: Casual



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