Administrative Order Coordinator

1 week ago


Adelaide, South Australia beBeeAdministrative Full time £25,000 - £28,500

About our organization

We are a leading provider of branded merchandise, clothing and uniforms. We help well-known brands engage their employees and promote pride and belonging.

The Role: Account Executive

As an experienced professional in order management and administration, you will be responsible for handling daily orders and production generated by the Key Account Manager team. You will focus on client satisfaction, using your positive attitude to resolve issues and manage competing priorities. You will build strong relationships with clients and stakeholders, providing exceptional service.

Key Responsibilities:

  • BUILD STRONG RELATIONSHIPS WITH CLIENTS AND STAKEHOLDERS
  • RECEIVE CUSTOMER ORDERS AND RAISE SALES ORDER FORMS
  • CONTACT SUPPLIERS FOR COSTINGS AND CONFIRM ACCURATE PRICING
  • CHECK ARTWORK, CREATE NEW ARTWORK AND ENSURE CHANGES ARE SIGNED OFF
  • RAISE PURCHASE ORDERS AND SEND APPROVED ARTWORK TO CUSTOMERS
  • ENTER ORDER DETAILS ONTO THE SMART SHEET
  • CARRY OUT PRODUCTION UPDATES WITH SUPPLIERS
  • GIVE NECESSARY PAPERWORK TO THE WAREHOUSE
  • ANSWER INCOMING CALLS AND HANDLE QUERIES
  • MANAGE ONLINE ORDER PORTAL FOR CLIENTS
  • CHECK AND FILE SAMPLES IN CLIENT FILES
  • WORK CLOSELY WITH OTHER DEPARTMENTS TO ACHIEVE DUE DATES
  • MONITOR LEAD TIMES AND IDENTIFY CORRECTIVE ACTIONS


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