Customer Service Representative

4 weeks ago


Port Adelaide Enfield, Australia BankSA Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at our Northpark, Enfield branch.

Key Responsibilities
  • Provide exceptional customer service and support to our customers, ensuring a seamless and stress-free banking experience.
  • Manage transactional and savings needs, connecting customers with specialists when required.
  • Proactively engage with customers via phone or email, empowering them to make the most of their money.
  • Work effectively with colleagues to support branch goals and deliver outstanding service.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A supportive team environment that values diversity and inclusion.
  • The opportunity to work with a leading financial institution that is committed to creating better futures for our customers and communities.
Requirements
  • Sales experience and a proven ability to meet and exceed sales targets.
  • Numerical skills and proficiency in handling cash and completing financial transactions with accuracy.
  • Customer service experience, ideally in a customer-facing role.
  • An energetic personality and genuine passion for helping people.
  • Resilience and the ability to remain calm and composed in challenging situations.
  • Adaptability and a willingness to learn and adapt to new banking procedures and technologies.
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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