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Tour Ambassador
2 weeks ago
As a Tour Leader, you will play a pivotal role in showcasing innovative technologies and dedicated workforce to diverse audiences. Your responsibilities will include leading immersive tours of state-of-the-art facilities, highlighting company history, commitment to excellence, and ambitious goals.
Key Responsibilities:
- Conduct multiple 90-minute tours per day, providing engaging and informative experiences for visitors.
- Develop a deep understanding of fulfillment processes, robotics technology, and company heritage.
- Maintain positive site relationships and participate in community engagement activities.
- Effectively communicate complex technical concepts to varied audiences.
- Ensure tour groups adhere to all safety protocols and facility regulations.
A Day in the Life:
You'll begin by reviewing the day's tour schedule and preparing necessary materials. Before each tour, greet visitors, provide safety briefings, and distribute protective equipment.
During the tours, guide groups through various sections of the facility, explaining how customer orders are processed, picked, packed, and shipped with incredible efficiency.
Between tours, refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on the latest innovations.
