Customer Experience Specialist
7 days ago
Role Overview
We are seeking a dedicated and customer-focused professional to join our team as a Team Member. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Job Description:
As a Team Member, you will be responsible for providing expert advice to customers on our wide range of products and services. You will work collaboratively with your colleagues to ensure that every customer leaves the store feeling valued and satisfied.
Key responsibilities include:
- Providing exceptional customer service and resolving customer queries in a timely and efficient manner.
- Operating cash registers and handling customer transactions accurately and efficiently.
- Maintaining a high level of product knowledge and being able to provide expert advice to customers.
- Working collaboratively with colleagues to achieve sales targets and improve store performance.
Requirements:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be flexible and available to work a variety of hours, including weekday evenings and weekends.
Benefits:
As a Team Member at Officeworks, you will enjoy a range of benefits, including:
- Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers brands.
- Access to our Employee Assistance Program (EAP), Flexible Public Holidays Policy, Growing Families Policy, and learning and development programs to support your career growth.
- A fun and supportive work environment with opportunities to develop new skills and take on new challenges.
About Us
At Officeworks, we are passionate about making bigger things happen every day. We believe in empowering our customers and team members to achieve their goals and make a positive impact on our community.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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