Customer Experience Champion

4 days ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $55,000 - $68,000
Customer Service Specialist

About Us

We make bigger things happen at our workplace. Our customers, colleagues, and community are at the heart of everything we do. We believe in delivering a wide range of products at low prices with excellent service.

Our Workplace

We're fast-paced, innovative, and inspiring, with over 10,000 team members across Australia. We encourage new ideas, thinking outside the box, and celebrating team successes. We support and reward our team, teach customers something new, and make a positive impact in our community.

The Role

We're seeking passionate casual customer service specialists to join various departments, including replenishment, technology, and customer service. As a customer service specialist, you will work with your team to ensure exceptional service is always delivered. You'll provide expert advice on a broad range of products and services and serve as a proud brand ambassador.

About You

You're a customer-focused individual, passionate about service and enhancing the customer experience. You enjoy working in a team, staying busy in a fast-paced environment, taking responsibility, and delivering on commitments. You pride yourself on providing excellent customer service and are flexible with your availability to meet customer needs.

Our Culture

If you're looking for an organization committed to its people, where you can thrive in a culture of togetherness, join us. We celebrate our team's uniqueness by offering genuine benefits, including:

  • Flexibility to balance work and life needs
  • Generous discounts across various brands
  • Access to exclusive discounts and perks
  • Support during family expansion
  • Focus on safety, mental health, and wellbeing
  • Flexible public holiday policies
  • Learning and development programs for career growth
  • Opportunities for advancement within the organization

We believe our team should reflect the communities we serve. We're committed to providing a safe, inclusive, and supportive work environment and encourage applications from candidates of all ages, cultures, people with disabilities, and the LGBTQI+ community.

What to Expect

As part of the recruitment process, you will complete an online assessment, including game-based tasks and video interview questions. This must be completed within 48 hours of submitting your application. Afterward, you'll receive a personalized insight report sharing more about yourself.

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