Student Support Specialist

1 month ago


Perth, Western Australia SAE Institute Full time

About SAE Institute

We are a global creative media education provider with over 50 campuses worldwide.

Job Description:

The Student Support Advisor will be responsible for promoting the Institute's wellbeing and safety initiatives at the local campus level.

They will work closely with the Campus Manager and National Manager of Counselling - Wellbeing and Success to customise national wellbeing and safety initiatives to meet the specific needs of the campus.

The role may also involve supporting the application of the Institute's Critical Incident Policy.

Key Responsibilities:

  • To provide professional services in at least two service areas, including international student support, disability advice, and personal counselling.
  • To rapidly acquire knowledge of, and skills to perform duties across all service areas.
  • To develop and deliver programs, resource materials, workshops, and seminars to students using diverse delivery methods.

Required Skills and Qualifications:

  • A degree in a relevant field, such as Social Work, Psychology, Counselling, or Behavioural Science, and relevant work experience.
  • Demonstrated understanding of relevant legislation, including the Education Services for Overseas Students Act 2000, the National Code 2017, and the Disability Standards for Education 2005.
  • Experience in program development and delivery, and the ability to work in a collaborative environment.

What We Offer:

  • A competitive salary package, estimated to be around $85,000 per annum, depending on qualifications and experience.
  • Career opportunities globally and professional development.
  • Fun, creative, modern facilities on a central campus.
  • Collegial and collaborative environment with the aim of academic excellence.
  • Health & Wellbeing packages, including free counselling for employees and family.


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