Checkout Operations Manager

5 days ago


Lidcombe, Australia Next Gen Talent Full time
Job Title: Checkout Supervisor

Next Gen Talent is seeking a talented and experienced Checkout Supervisor to join our team at Indian Hypermarket. As a key member of our retail team, you will be responsible for overseeing the checkout area and ensuring efficient and smooth operations.

Key Responsibilities:

  • Supervise and manage a team of checkout staff, including cashiers and baggers, to ensure high-quality customer service and efficient checkout processes.
  • Monitor and manage inventory of checkout supplies, including bags, receipt paper, and change, and coordinate orders as needed.
  • Implement security procedures to prevent theft and monitor for suspicious behavior.
  • Oversee the proper functioning of checkout equipment, including cash registers, scanners, and card readers, and coordinate repairs when necessary.
  • Ensure compliance with company policies, legal and regulatory requirements related to checkout operations, and handle sensitive customer information with confidentiality.

Requirements:

  • AQF Certificate II or III in the relevant field
  • 2+ years' experience in a similar role
  • Strong leadership skills, guiding and inspiring the team, leading by example
  • Exceptional customer service skills
  • Previous experience monitoring and training a team of checkout staff
  • Experience with rostering
  • Strong organisational skills and effective delegation skills
  • Experience working in fast-paced environments

About Next Gen Talent:

Next Gen Talent is a leading retail company that sells groceries and products from around the world at wholesale prices. We are committed to providing our customers with a positive shopping experience and are seeking a talented and experienced Checkout Supervisor to join our team.



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