Patient Records Coordinator

4 days ago


Bendigo, Victoria, Australia beBeePatientCare Full time $57,859 - $59,522

As a Patient Administration Clerk, you will play a vital role in the efficient management of patient records. Your responsibilities will include providing exceptional customer service to patients and staff, while ensuring accurate and up-to-date information on patient files.

About the Role
  • Data collection and maintenance is a crucial aspect of this position.
  • Patient pagers must be activated efficiently.
  • Admissions processes require completion within set deadlines.
  • Care must be taken to consider patient needs and adhere to relevant legislation.
  • Documentation must be clear and signed by patients.
  • Welcome visitors and respond to their inquiries with professionalism.
  • Maintain a clean and organized reception area.
  • Perform switchboard functions, including answering and connecting calls.

To succeed in this role, you will require proficient knowledge of the healthcare industry, preferably within a hospital setting, and strong interpersonal skills to communicate effectively with colleagues, patients, and the public.

Requirements
  • Ability to work varied shifts, including mornings, evenings, and weekends.
  • A commitment to delivering exceptional patient care and supporting our mission and values is essential.


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