Patient Care Coordinator

2 days ago

Bendigo, Victoria, Australia beBeeAdministration Full time $57,859 - $59,522
Job Overview

This role is ideal for individuals who are passionate about delivering exceptional patient care and administrative services. As a Patient Administration Clerk, you will be responsible for ensuring the efficient running of the Patient Administration Services Department.

You will provide an efficient and courteous customer-orientated information service to patients, visitors, and staff, and contribute to maintaining accurate records and data.

This position offers a dynamic environment with opportunities for growth and development, as well as a competitive salary package and benefits.

Key Responsibilities:
  • Ensure the collection of all required data and the accuracy of all information.
  • Activate patient pager system.
  • Accurately and efficiently complete admissions on IBA.
  • Consider at all times the needs of the Patient and the current Privacy legislation.
  • Ensure all documentation is clearly understood and signed by the Patient including claim form documentation.
  • Makes welcome & attend to all visitor enquires including directing people.
  • Ensure the reception area is well lit, an appropriate temperature and neat and tidy at all times.
  • Perform all usual Switchboard functions including answering, connecting patients to requested numbers, message taking, paging as per script.
  • Ensure Stationery supplies are adequate and order as required (twice weekly).
Requirements:
  • Proficient knowledge of the health industry and health funds.
  • Preferably within a hospital setting and understanding of medical terminology.
  • Sound interpersonal skills and the ability to communicate effectively with hospital colleagues, patients, families, medical staff, and members of the public.
Benefits:
  • Competitive salary package with opportunities for professional growth and development.
  • Diverse range of benefits including superannuation, employee discounts, and flexible work options.

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