Healthcare Patient Liaison

2 days ago

Bendigo, Victoria, Australia beBeePatientServices Full time $45,000 - $63,000

As a key member of our team, the Patient Services Specialist plays a vital role in ensuring seamless patient experiences.

About the Role:
  • This position requires an individual who is highly organized, effective communicator, and has basic computer skills to handle various tasks with efficiency.
Responsibilities:
  • Promptly answer and direct all incoming phone calls to the appropriate area.
  • Accurately check patients in and out while maintaining efficient workflows.
  • Verify and update patient demographics as needed.
  • Confirm and enter patient insurance information accurately.
  • Schedule patients according to clinic protocols and guidelines.
  • Prepare charts and print encounter tickets prior to patient visits.
  • Document appointments and responses in electronic medical records (EMRs).
  • Upload laboratory, imaging, and other procedural results into patient e-charts.
  • Collect outstanding balances, co-pays, co-insurance, and deductibles from patients.
  • Reconcile cash drawers according to business office guidelines.
  • Process inbound and/or outbound referrals effectively.
Hospital Policies and Expectations:
  • The successful candidate will adhere to organization-wide policies and procedures.
  • Daily performance will meet the hospital's Service Excellence Behavioral Expectations.
  • They will comply with Ethics, Compliance, and Confidentiality Program guidelines at all times.
  • Perform within their professional Scope of Practice.
Educational Requirements:
  • A high school diploma or equivalent is required.
  • Prior education or training related to the clinic specialty is preferred but not necessary.
Experience:
  • At least one year of experience in a healthcare-related field is essential.
  • Prior experience working in a medical practice/office is highly valued.
Skills and Abilities:
  • The ideal candidate should possess basic computer skills, strong communication skills, and willingness to travel to satellite clinics.
  • Familiarity with medical terminology, proficiency in Microsoft Office, and experience with electronic medical records are preferred but not required.
Licensure/Certification:
  • A valid Texas Driver's License is mandatory.
  • Certification related to physician practice or clinical setting is highly valued but not necessary.

  • Elective Surgery Liaison Nurse

    6 days ago

    Bendigo, Victoria, Australia Loddon Mallee Health Network Full time $108,054 - $217,108 per year

    Work in an environment that offers: Support for career progression and developmentAn opportunity to work with a leading regional health serviceA strong attitude to teaching and learningThe Position Job Reference: 2924Position Title: Elective Surgery Liaison Nurse - Patient ServicesClassification: YU11Salary per fortnight (exc. super):  $4,255.40Hours per...

  • Elective Surgery Liaison Nurse

    16 hours ago

    Bendigo, Victoria, Australia Loddon Mallee Health Network Full time $92,608 - $114,768 per year

    Work in an environment that offers: Support for career progression and developmentAn opportunity to work with a leading regional health serviceA dynamic and growing health service that embraces new technologiesThe Position Job Reference: 2840Position Title: Elective Surgery Liaison Nurse - Obstetrics and GynaecologyClassification: YU11Salary per hour...

  • Liaison Nurse

    2 weeks ago

    Bendigo, Victoria, Australia Loddon Mallee Health Network Full time $114,988 per year

    Work in an environment that offers:Support for career progression and developmentA strong attitude to teaching and learningA dynamic and growing health service that embraces new technologiesThe Position Job Reference: 2814Position Title: Liaison Nurse - Specialists ClinicsClassification: YU11Salary per hour (exc. super): $55.98Hours per fortnight: Up to 80...

  • Patient Records Coordinator

    3 days ago

    Bendigo, Victoria, Australia beBeePatientCare Full time $57,859 - $59,522

    As a Patient Administration Clerk, you will play a vital role in the efficient management of patient records. Your responsibilities will include providing exceptional customer service to patients and staff, while ensuring accurate and up-to-date information on patient files.About the RoleData collection and maintenance is a crucial aspect of this...

  • Registered Healthcare Professional

    13 hours ago

    Bendigo, Victoria, Australia beBeePatientCare Full time $79,535 - $100,984

    We are currently seeking a highly skilled and dynamic healthcare professional to fill the role of Registered Nurse in our Surgical Ward. The ideal candidate will possess excellent communication skills, be able to provide high-level patient care, and demonstrate a commitment to quality patient care and satisfaction.The PositionDeliver exceptional total...

  • Healthcare Professional

    2 days ago

    Bendigo, Victoria, Australia beBeeHealthcare Full time $70,800 - $92,350

    About Our Team:We are seeking a compassionate and skilled healthcare professional to join our multidisciplinary team.Key Responsibilities:Patient-Centred Care: Deliver high-quality care that meets best practice standards, prioritizing patient comfort and well-being.Collaborative Working: Work effectively with colleagues to achieve excellent outcomes,...

  • Patient Care Coordinator

    3 days ago

    Bendigo, Victoria, Australia beBeePatientServices Full time $65,000 - $85,000

    Job Summary">">We are seeking a Patient Services Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide exceptional patient care.">">The Patient Services Specialist will be responsible for greeting and directing patients, answering phone calls, checking patients in and out, and collecting...

  • Healthcare Professional

    1 day ago

    Bendigo, Victoria, Australia beBeeCompassionate Full time $79,535 - $100,984

    Job OpportunityThe position of registered nurse at St John of God Health Care is a rewarding opportunity to join our dedicated and supportive team in a clinically exciting theatre setting.We are seeking an experienced nurse who can oversee total patient care, ensuring all needs are met. The ideal candidate will have outstanding communication skills and the...

  • Healthcare Administrative Support Specialist

    3 days ago

    Bendigo, Victoria, Australia beBeeAdministration Full time

    Job Title: Patient Administration Clerk">Description:">Administrative Support Team Member ">">The primary role of this position is to provide efficient and effective administrative support to the healthcare team. ">This includes ensuring that patient records are accurate, up-to-date, and easily accessible.">In addition, you will be responsible for managing...

  • Caring Healthcare Professional

    15 hours ago

    Bendigo, Victoria, Australia beBeeCare Full time $79,535 - $100,984

    Job OverviewAs a healthcare professional, you will be responsible for delivering high-quality patient care and collaborating with colleagues to achieve exceptional outcomes.Key ResponsibilitiesProvide comprehensive patient assessments and develop individualized care plans.Maintain awareness of patients' needs, conditions, and progress throughout the...