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Help Desk Specialist
3 weeks ago
Shared Services Support Officer
">Job Description:You're an agile and open-minded professional with a keen sense of problem-solving. Your expertise in communication, empathy, and conflict resolution are highly transferable and in-demand.
This role involves providing exceptional customer service support across various channels, including live chat, emails, and telephone calls.
About this opportunity:
- Learn new processes and systems to deliver high-quality support
- Take ownership of customer experience and build rapport with customers
- Utilise collaboration tools and adapt to new technology
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and ability to learn new software
Benefits:
As a valued member of our team, you'll have the opportunity to develop your skills and contribute to our organisation's success.
Work Environment:
This is a temporary position based in Dubbo Office. You must be able to travel to/from the office daily.
About Us:
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities, and industry every day.
