Administrative Support Coordinator

4 days ago


Browns Plains, Queensland, Australia ATSICHS Brisbane Full time

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.

We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).

The Role

This role ensures patients accessing the Allied Health and Specialist Services are scheduled and confirmed before arrival to appointments. It is imperative to providing ongoing comprehensive healthcare for our patients.

Duties
  • Follow processes to achieve high booking and attendance rates for multi-disciplinary service provider appointments.
  • Work with relevant stakeholders to ensure all future referrals to allied health specialists are in place for further care if required.
  • Monitor Allied Health and Specialist clinics accounts payable for billing and reconciliation.
  • Ensure appropriate handling of Allied Health referrals and patient correspondence in accordance with ATSICHS Brisbane Privacy Policy and Procedures.
  • Commit to a high level of quality management for ATSICHS through the use of LogiQC Quality Management Systems.
  • Cultivate productive working relationships at all levels, which support the nurturing of internal and external relationships, facilitates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of staff.

Salary and Benefits

The base salary for this role is $64,551 per annum. In addition, you will receive 11.5% Super + Not for Profit Salary Packaging.

Requirements

  • Certificate III Administration
  • Previous experience working in an Allied Health and Specialist Administration Support Role.
  • Previous experience working in a Medical Administration Support Role.
  • Previous experience in working with culturally diverse people.
  • Demonstrated ability to meet targets and performance outcomes.
  • An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander People.
  • Sound knowledge of Microsoft Suite Applications.
  • Sound knowledge of Allied Health Services.
  • Sound knowledge of Specialist Services.
  • Sound knowledge of Medical Administration Processes e.g. referrals, booking patients, scanning confidential records.
  • Sound knowledge of MBS.
  • National Police Clearance.


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