
Placement Support Specialist
6 days ago
Job Role Overview
The Placement Liaison Officer is a vital role within the Foster Care program, providing high-level administrative support to ensure smooth placement processes and ongoing compliance. This position works closely with the Foster Care team and external stakeholders to coordinate referrals, maintain accurate records, manage carer compliance, and assist with training and events.
Key Responsibilities:
- Manage placement referrals, maintain placement records, and monitor referral inboxes.
- Liaise with placement services on carer capacity, vacancies, and assist in matching children with carers.
- Complete and track required documentation, forms, and databases related to placements and carer compliance.
- Conduct screening and verification checks, including SAVA, WWCC, interstate child protection, and household safety checks.
- Create new client files and record placement entries in the Case Management System.
Requirements:
- A community services qualification or equivalent experience.
- Demonstrated high level of customer service experience.
- Experience in providing a broad range of administrative support with excellent attention to detail.
- An outgoing, friendly personality with the ability to relate to and communicate with people from diverse cultures.
- Able to work effectively within a multi-faceted team environment, along with a proven ability to work independently.
- Clear and confident communication skills.
- Proactive and able to use initiative.
- Well-developed time management and organisational skills, with the ability to prioritise.
- Highly proficient in advanced Excel.
- Excellent computer literacy, including the Microsoft Office Suite.
- Experienced in accurate data entry.
- A valid Department of Human Services (DHS) Working with Children Check.
- A valid Driver's Licence.
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