Strategic Insights Leader

1 week ago

Melbourne, Victoria, Australia beBeeResearch Full time $150,000 - $180,000

Imagine a role where you can make a significant impact on the strategic direction of a forward-thinking organization. As a Senior Manager Research and Insights, you will play a key part in establishing and delivering a new enterprise-wide Mega Insights Report with CEO-level visibility.

Job Description

This senior position is responsible for integrating data from multiple sources into a single, actionable monthly report. You will design the report structure and delivery model, synthesize insights to clarify strategic focus, and craft compelling narratives that answer "So what?" and "Now what?" for senior stakeholders.

Key Responsibilities:

  • Establish and lead the delivery of the Mega Insights Report with CEO-level visibility.
  • Integrate data from over ten sources (e.g., surveys, social media, app reviews, contact centre feedback) into a single monthly report.
  • Design the report structure and delivery model.
  • Synthesize insights to clarify strategic focus and craft compelling narratives that answer "So what?" and "Now what?" for senior stakeholders.
  • Collaborate with cross-functional teams and continuously improve the reporting process.
  • Ensure insights are statistically robust and aligned with commercial and customer goals.

Required Skills and Qualifications

To be successful in this role, you will need extensive experience across multiple industries with a track record of delivering strategic insights projects. You should also possess certifications such as Lean Six Sigma or Experience Design (or equivalent). Additionally, you will require executive-level communication and influence skills, strong technical skills in data visualization tools (e.g., Tableau, Power BI), and a proven ability to manage complex projects and stakeholders and communicate effectively at the C-suite level.

Benefits

nbn offers an inclusive, flexible, and supportive workplace environment. Our programs include an active Diversity and Inclusion Plan, 18 weeks of paid parental leave, and recognition as a WORK180 Endorsed Employer for Women.

How to Thrive in This Role

In this senior position, you will have the opportunity to build on your expertise and contribute to the growth and development of the organization. If you are passionate about driving business outcomes through data-driven insights, this could be the perfect fit for you.

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