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Claims Administrator
3 weeks ago
Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full timeThe OpportunityWe are seeking a highly organized and detail-oriented Claims Assistant to provide administrative support to our Case Managers at EML (Employers Mutual Limited). This is a full-time permanent role based in our Sydney CBD office.The RoleProviding claims administration support to our Case Managers, including communicating with policy holders and...
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Insurance Claims Administrator
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Claims Administrator
4 weeks ago
We are seeking a highly organized and detail-oriented Claims Assistant to join our team in Sydney. As a Claims Assistant, you will play a critical role in providing administrative support to our Case Managers in the Hospitality Industry Insurance (HII) business.
Our team is dedicated to helping people get their lives back through ongoing support during their return-to-work journey. We are committed to maintaining a workplace where everyone feels valued and respected.
Key Responsibilities- Provide administrative support to Case Managers in HII, including claims administration, processing, and management.
- Organize medical appointments, investigations, police reports, and interpreter services.
- Manage basic phone enquiries, such as unpaid accounts and changing medical appointments.
- Ensure invoices and payments comply with GST/ITC guidelines.
- Process invoices and third-party or worker reimbursements.
- Previous experience in administration and office support or extensive customer service experience.
- Competent use of MS Word and Excel.
- High level of typing accuracy.
- Ability to take direction and a willingness to learn.
- Effective communication and interpersonal skills.
- Ability to work well in a team environment.
- Time management and organizational skills.
We stand together as equals. EML is an equal opportunity employer, and we are committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits, including:
- A vibrant, collaborative, and innovative team culture.
- Flexibility with the opportunity to work from home when fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Access to discounts at over 350 retailers through our Rewards Hub program.
- Entitlement to an annual tenure and performance-based recognition reward.
- Comprehensive learning and development support.
- Company-wide events to celebrate success.
- Quarterly Reward and Recognition Awards.
- Up to 16 weeks paid parental leave, plus super.
