Communications Coordinator

7 days ago


Richmond, Australia REA Group Full time

About the Role

The Communications Coordinator role sits within the Corporate Communications, Events & Franchise Marketing team as part of the Financial Services business at REA Group. Our team's goal is to create an engaged, informed and connected Mortgage Choice broker network.

Key Responsibilities

  • Work closely with the Broker Communications Manager and Senior Manager Communications & Engagement to deliver the strategic plan for broker communications and engagement initiatives.
  • Manage the Broker Engagement Calendar, ensuring all network communications and activities are recorded and delivery schedules effectively managed for maximum impact/cut-through.
  • Assist with the coordination and delivery of broker communications initiatives, taking ownership of BAU communications, preparing comms plans and owning some change initiatives.
  • Provide communications support to other areas of the team, including Marketing, Events and Corporate Communications across a range of communications materials and for diverse audiences.
  • Write and edit high-quality, error-free content, delivered to deadline.
  • Analyse the performance of content and identify ways to increase the effectiveness of broker communications.
  • Run professional webinars via Zoom for the broker network and internal teams.
  • Update and maintain relevant sections of online resources such as the Help Centre and The Garage.

What We're Looking For

  • 3–5 years experience in a communications, media or PR role.
  • Experience using HubSpot or similar CRM platforms for eDM delivery.
  • A tertiary qualification in Communications or a related discipline.
  • Exceptional copywriting skills, and experience across a range of editorial materials and channels.
  • The ability to deliver high-quality copy to brief and within deadline.
  • Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment, and juggling competing priorities.
  • The people skills to build relationships with a range of stakeholders at varying levels of the organisation.
  • Solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience).
  • A can-do, 'get it done' attitude and positive approach.
  • Some experience in Financial Services or mortgage broking is a bonus but not essential for this role.

What We Offer

  • A hybrid and flexible approach to working.
  • Flexible parental leave offering for primary and secondary carers.
  • Programs to support mental, emotional, financial and physical health & wellbeing.
  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.
  • Hack Days so you can bring your big ideas to life.
  • Performance recognition programs because hard work should never go unnoticed.

Our Commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.



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