Trade Operations Communications Coordinator

3 weeks ago

Richmond, Australia Grill'd Full time

**About us**:
From the beginning, we have been focused on making delicious burgers that are good for people and good for the planet.

There is no Grill’d without our people, from our Restaurant Teams to those working behind the scenes in our Support Office, they are our heart and soul and what makes us successful. Our values are close to our heart, which drive our behaviours, performance, and our focus. We are pioneering sustainable low carbon beef in our restaurants, supporting over 5000 local community groups each year through local matters, donating over 50,000 meals to those doing it tough in our cities through Relish. We are changing the burger game for the better.

We’re looking for a Communications Coordinator to join our Trade Operations team for an initial 6 month contract to create and manage operational communications and content for Grill’d restaurants and Support Office.

**About the role**:
Reporting to the Head of Trade Operations, you will be responsible for working with the Trade Operations team and key stakeholders across multiple departments to co-create, design and develop innovative and engaging communication and content across the business.

**Day to day, you will be**:

- Working closely with key stakeholders to develop high quality communication and presentation content for continuous performance improvement and restaurant engagement
- Supporting with planning and rollouts, providing an operational lens (e.g. New Product Campaigns and Marketing initiatives)
- Taking ownership of change management into restaurants (inclusive of our internal newsletter)
- Managing Workplace by Meta platform administration (daily/ weekly/ monthly management and reporting)
- Ensuring compliance to company policies and procedures, legislative requirements, and act as a role model
- Working closely with Trade Operations, Operations Teams and the wider business to ensure consistency between business focuses and communication
- Identifying and reporting opportunities for continuous improvement to key stakeholders
- Creating engaging communication, content and graphics in line with Grill’d standards and policies (basic video editing skills is a plus)

**About you**:
**We will teach you the tools of the trade so don’t worry about the technical side - you just need the below**:

- You love communicating & driving engagement
- You can confidently perform and deliver in a fast-paced environment
- You’re a self-starter who is performance driven
- You’re a problem solver who has a creative approach & flair
- You’ve got exceptional written & verbal communication skills
- You’re highly organised and detail orientated
- Prior experience working in a similar communications based role where you have managed/liaised with a variety of stakeholders
- Ideally, you have or are working toward a qualification in Communications or Business Management

**Why Grill’d?**

We’re just as passionate about our people as we are our burgers, and we want you to have a fun and long-lasting career with us. We care about the planet and we’re serious about it, we give back to the community, you get free burgers, and you can bring your dog to work.

**How to apply**:
As a part of the onboarding process, the successful applicant will also be required to complete in-restaurant shifts to build their understanding of everything we do at Grill’d.

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