Contact Centre Customer Service Specialist

Supportive team environment- Learn from some of the best in the Industry- Excellent work-life balanceThe Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across two Sydney locations. At SASH, we are committed to providing exceptional care and service to pets, their families, and...

Contact Centre Specialist Role This position involves delivering top-notch customer service via various communication channels. As a key representative of our organization, you will be the face of our brand and play a vital role in ensuring customer satisfaction. Main Responsibilities: Provide accurate and up-to-date information on our services to...

Select how often (in days) to receive an alert:Contact Centre Specialist (Engineering Focus)* We will only be considering Australian Citizens and Permanent Residents for this role*Contact Centre Specialist (Engineering Focus)At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and...

Select how often (in days) to receive an alert:Contact Centre Specialist (Engineering Focus)* We will only be considering Australian Citizens and Permanent Residents for this role*Contact Centre Specialist (Engineering Focus)At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and...

About the JobThis is a permanent opportunity in a dynamic Contact Centre environment.Key Responsibilities:Setting clear service standards and ensuring they are met.Managing and resolving customer complaints to the best of ability.Documenting customer interactions in CRM according to business standards.Maintaining knowledge of Residential, Retail, and...

Contact Centre Specialist Job DescriptionAs a key member of our team, you will play a vital role in delivering exceptional service to large enterprise customers across various technologies. This includes CISCO UCCE, NICE MPower, and Verint WFO.The primary objective is to facilitate the delivery of managed services and utilise technical skills as an engineer...

Job SummaryWe are seeking a Customer Service Officer to join our team. This role plays a vital part in delivering excellent customer service to residents, local businesses and other members of the community.The successful candidate will be responsible for handling a wide range of customer enquiries, resolving issues and providing accurate information about...

Customer Service RepresentativeThis role provides operational support to the Contact Centre & Prepayments teams, playing a critical part in delivering excellent customer service and experience.The ideal candidate will have twelve months of experience dealing with customer complaints and escalations, knowledge of accounts receivable processes and basic...

Posted: 08/09/2025Closing Date: 17/09/2025Job Type: Fixed Term ContractLocation: Sydney CBDJob Category: Call Centre and Customer Service**About the RACP**The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the...

Job DescriptionWe are seeking a skilled Contact Centre Transformation Specialist to join our consulting team. In this role, you will work with a leading Telco client on a key transformation engagement, leveraging your expertise in call centre engineering and integration.Key Responsibilities:Design, build, and maintain call flows and IVR scripts using NICE...