Contact Centre Customer Service

2 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $86,834 - $124,956
Customer Service Representative

This role provides operational support to the Contact Centre & Prepayments teams, playing a critical part in delivering excellent customer service and experience.

The ideal candidate will have twelve months of experience dealing with customer complaints and escalations, knowledge of accounts receivable processes and basic accounting principles, strong attention to detail, and ability to manage workload effectively and meet deadlines.

About Us

We are an Australian employer with a large network of medical laboratories and patient collection centres operating across the country.

We provide pathology services to hospitals and communities, extending from urban areas to remote Indigenous Australian communities.

Our Commitment to Diversity And Inclusion

We are an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit diverse applicants and create teams with varied skills, perspectives and experiences.



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