Guest Experience Ambassador
2 days ago
Job Summary:
">We are seeking a skilled Guest Experience Expert to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest experiences that exceed our high standards.
">About Us:
">Marriott International is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties in more than 131 countries. We believe in providing our guests with a unique and memorable experience, and we're looking for talented individuals like you to help us achieve this goal.
">Key Responsibilities:
">- ">
Deliver exceptional guest experiences by providing personalized service, resolving issues promptly, and exceeding guest expectations.
">">Work collaboratively with colleagues to ensure seamless execution of daily operations, including check-in, check-out, and housekeeping services.
">">Develop strong relationships with guests through proactive communication, genuine empathy, and a passion for delivering memorable experiences.
">">Maintain a safe and clean work environment, adhering to Marriott's high standards of quality and service excellence.
">">Stay up-to-date with company policies, procedures, and training programs to continuously improve your skills and knowledge.
">">Demonstrate a commitment to teamwork, adaptability, and continuous improvement in all aspects of your work.
">">
Requirements:
">- ">
High school diploma or equivalent required; relevant education or certification preferred.
">">No prior work experience necessary; however, previous customer service or hospitality experience is a plus.
">">Ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple responsibilities simultaneously.
">">Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
">">Able to lift up to 10 pounds, stand for extended periods, and move around the property as needed.
">">
Benefits:
">- ">
Competitive salary range: $40,000 - $60,000 per year (based on location and experience).
">">Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
">">Opportunities for career growth and professional development within Marriott International.
">">A supportive work environment with a diverse team of professionals who share your passion for delivering exceptional guest experiences.
">">
About the Location:
">Please note that the salary range may vary based on the specific location of the property.
">Contact Information:
">Please submit your application through our website.
">Note:
">This job description is not an exhaustive list of duties and responsibilities, and you may be required to perform other tasks as needed.
">Estimated Salary Range: $42,500 - $62,500 per year
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