Enterprise Applications Support Specialist

5 days ago


Brisbane, Queensland, Australia Hudson Full time
Enterprise Applications Support Specialist

We are seeking a skilled and proactive Enterprise Applications Support Specialist to provide comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365). This role focuses on delivering first and second-level support to clients, collaborating with multidisciplinary teams and vendors, and creating and maintaining clear process documentation and standard operating procedures (SOPs).

Key Responsibilities:

  • Deliver first and second-level support to clients for enterprise business applications, particularly MS D365.
  • Collaborate with multidisciplinary teams and vendors to resolve issues and handle requests while adhering to service standards and service level agreements (SLAs).
  • Create and maintain clear process documentation and standard operating procedures (SOPs).
  • Advise management, clients, and team members on potential enhancements to business application systems to meet evolving business needs.
  • Assist the Product Support Senior Systems Administrator and CRM Product Lead with system upgrades, testing, and maintenance tasks.
  • Coordinate change releases in collaboration with the Product Support Senior Systems Administrator.
  • Manage system-related incidents and emergency responses alongside the Product Support Senior Systems Administrator.
  • Monitor and assign incoming support requests using a rostering system, including participating in an on-call roster for after-hours support.
  • Engage in operational programs and projects aimed at enhancing systems and supporting changing business requirements.
  • Uphold contemporary standards of ethical practice, ensure a safe workplace, and contribute to a diverse and effective team environment.

Requirements:

  • Experience in supporting enterprise applications, with a focus on cloud-based systems and MS D365 preferred.
  • Strong problem-solving skills and the ability to work collaboratively with various teams.
  • Excellent communication skills and the ability to create clear and detailed documentation.
  • Commitment to ethical practice, equity, diversity, and a positive team environment.
  • Flexibility to participate in an on-call roster for after-hours support.


  • Brisbane, Queensland, Australia Hudson Full time

    Enterprise Applications Support SpecialistWe are seeking a skilled and proactive Enterprise Applications Support Specialist to provide comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365). This role focuses on delivering first and second-level support to clients, collaborating with...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Enterprise Applications Support SpecialistThis pay rate is inclusive of mandatory 25% casual loadingWe are seeking a skilled and proactive Enterprise Applications Support Specialist to provide comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365). This will be an initial 12 month contract with...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Enterprise Applications Support SpecialistThis pay rate is inclusive of mandatory 25% casual loadingWe are seeking a skilled and proactive Enterprise Applications Support Specialist to provide comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365). This will be an initial 12-month contract with...


  • Brisbane, Queensland, Australia Hudson Full time

    Job Title: Enterprise Applications Support SpecialistWe are seeking a skilled and proactive Enterprise Applications Support Specialist to join our team at Hudson Australia. This role focuses on providing comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365).Key Responsibilities:Deliver first...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Job Description:We are seeking a skilled and proactive Enterprise Applications Support Specialist to join our team at Hudson Australia. This role focuses on providing comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365).This will be an initial 12-month contract with strong extension...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Job Description:We are seeking a skilled and proactive Enterprise Applications Support Specialist to join our team at Hudson Australia. This role focuses on providing comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365).This will be an initial 12-month contract with strong extension...


  • Brisbane, Queensland, Australia Hudson Full time

    Job DescriptionWe are seeking a skilled and proactive Enterprise Applications Support Specialist to join our team at Hudson. This role focuses on providing comprehensive support for enterprise business applications, with a strong emphasis on Microsoft Dynamics 365 (MS D365).Key Responsibilities:Deliver first and second-level support to clients for enterprise...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Job Summary:Hudson Australia is seeking a skilled Enterprise Applications Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering first and second-level support to clients for enterprise business applications, particularly Microsoft Dynamics 365.Key Responsibilities:Provide comprehensive support for...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Job Summary:Hudson Australia is seeking a skilled Enterprise Applications Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering first and second-level support to clients for enterprise business applications, particularly Microsoft Dynamics 365.Key Responsibilities:Support Delivery: Provide...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Job Title: Application SpecialistQueensland Health is seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will play a critical role in ensuring the effective delivery of enterprise systems within our organization.Key Responsibilities:Provide effective change management, capacity planning, incident management,...


  • Brisbane, Queensland, Australia Lindsay Australia Ltd Full time

    About the RoleWe are seeking an experienced IT Applications Specialist to join our team at Lindsay Australia Ltd. As a key member of our IT department, you will play a critical role in managing and supporting our market-leading COTS enterprise applications.Key ResponsibilitiesCustodianship of assigned enterprise Business Systems, including applications and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Job Title: Application SpecialistQueensland Health is seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will be responsible for providing effective change management, capacity planning, incident management, risk management, and continuity planning using best practices in systems support and service delivery...

  • Application Specialist

    22 hours ago


    Brisbane, Queensland, Australia Queensland Health Full time

    Job Title: Application SpecialistQueensland Health is seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will be responsible for providing effective change management, capacity planning, incident management, risk management, and continuity planning using best practices in systems support and service delivery...


  • Brisbane, Queensland, Australia Fuse Recruitment Full time

    Job Title: Application Support SpecialistThe Application Support Specialist role is a newly created position at Fuse Recruitment, a leading recruitment agency specializing in the scientific and manufacturing industry. This role is a unique opportunity to join a dynamic team and contribute to the success of our clients.About the Role:We are seeking an...


  • Brisbane, Queensland, Australia Fuse Recruitment Full time

    Job Title: Application Support SpecialistThe Application Support Specialist role is a newly created position at Fuse Recruitment, a leading recruitment agency specializing in the scientific and manufacturing industry. This role is a unique opportunity to join a dynamic team and contribute to the success of our clients.About the Role:We are seeking an...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Job DescriptionJob Summary:The successful candidate will provide effective change management, capacity planning, incident management, risk management, and continuity planning utilizing best practices in systems support and service delivery within the ITIL framework.Key Responsibilities:Ensure end-to-end service delivery for enterprise systems within...


  • Brisbane, Queensland, Australia Talenza Pty Limited. Full time

    Job Title: Application Support SpecialistTalenza Pty Limited is seeking a skilled Application Support Specialist to join our team on a long-term contracting basis. The ideal candidate will have a strong understanding of SQL databases, modern programming languages, and application integrations and migrations.Key Responsibilities:Provide technical support for...


  • Brisbane, Queensland, Australia Talenza Pty Limited. Full time

    Job Title: Application Support SpecialistTalenza Pty Limited is seeking a highly skilled Application Support Specialist to join our team on a long-term contracting basis. The ideal candidate will have a strong understanding of SQL databases, modern programming languages, and application integrations and migrations.Key Responsibilities:Provide technical...


  • Brisbane, Queensland, Australia Vocus Group Full time

    About the RoleWe are seeking a highly skilled Sales Support Specialist to join our national Sales Support team at Vocus Group. As a Sales Support Specialist, you will play a critical role in reducing the order-to-bill time for our Enterprise & Government sales team, improving the customer experience of order management and onboarding, and enhancing sales...


  • Brisbane, Queensland, Australia Vocus Group Full time

    About the RoleWe are seeking a highly skilled Sales Support Specialist to join our national Sales Support team at Vocus Group. As a Sales Support Specialist, you will play a critical role in reducing the order-to-bill time for our Enterprise & Government sales team, improving the customer experience of order management and onboarding, and enhancing sales...