
Cafe Leadership Position
2 weeks ago
Lead Cafe Professional
We are seeking an experienced and passionate leader to take on a pivotal role in our busy cafe.
As a key member of our team, you will be responsible for maintaining high standards of service, leading a dedicated team, and ensuring that every customer has an exceptional experience.
About the Role
- Lead by example, fostering a positive work environment.
- Oversee day-to-day cafe operations, including opening and closing shifts.
- Ensure consistent delivery of excellent customer service.
- Manage inventory, order supplies, and monitor expenses.
- Train, mentor, and develop staff, providing guidance and support.
- Implement and enforce health and safety standards.
- Handle customer inquiries, resolve issues, and maintain customer satisfaction.
- Schedule and coordinate shifts, including weekends and evenings.
- Drive sales through creative marketing strategies.
- Work closely with management to achieve financial and operational goals.
Requirements
- Previous experience in a cafe or restaurant management role.
- Strong leadership and interpersonal skills.
- Exceptional organisational and multitasking abilities.
- Enthusiasm for coffee and understanding of coffee preparation.
- Ability to thrive in a fast-paced environment and handle pressure.
- Availability for morning, night, and weekend shifts.
- Proficiency in inventory management and cost control.
- Excellent problem-solving skills and attention to detail.
- Proven track record in achieving sales and customer service goals.
- Food safety and hygiene certification (preferred).
About Us
- A dynamic and supportive work environment.
- A team dedicated to providing exceptional service.
- Ongoing training and development opportunities.
What We Offer
- A competitive salary package.
- The opportunity to work in a well-established cafe.
- A chance to grow and advance your career.
If you are a motivated and experienced leader looking for a new challenge, we would love to hear from you.
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