
Cafe Manager Position
2 days ago
Lead Cafe Team Member
About the RoleWe are seeking a highly skilled and passionate leader to join our cafe team. As a key member of our team, you will play a pivotal role in maintaining high standards and exceptional service that our customers have come to expect.
This is an excellent opportunity for someone who is looking to develop their leadership skills and take on new challenges in a fast-paced environment.
- Key Responsibilities:
- Lead by example, fostering a positive and inclusive work environment.
- Oversee day-to-day cafe operations, including opening and closing shifts.
- Ensure consistent delivery of an exceptional customer experience.
- Manage inventory, order supplies, and monitor expenses to maintain profitability.
- Train, mentor, and develop cafe staff, providing guidance and support.
- Implement and enforce health and safety standards.
- Handle customer inquiries, resolve issues, and maintain customer satisfaction.
- Schedule and coordinate shifts, including weekends and evenings.
- Drive sales through creative marketing and up-selling strategies.
To be successful in this role, you will need to possess the following skills and qualifications:
- Previous experience in a cafe or restaurant management role.
- Strong leadership and interpersonal skills.
- Exceptional organisational and multitasking abilities.
- Enthusiasm for coffee and a good understanding of coffee preparation.
- Able to thrive in a fast-paced environment and handle pressure gracefully.
- Availability for morning, night, and weekend shifts.
- Proficiency in inventory management and cost control.
- Excellent problem-solving skills and attention to detail.
- Proven track record in achieving sales and customer service goals.
We offer a competitive salary and benefits package, including:
- A comprehensive training program to help you develop your skills and knowledge.
- The opportunity to work with a talented and dedicated team.
- A fun and dynamic work environment.
- Ongoing support and development opportunities.
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