Sales and Community Liaison Specialist

1 week ago

Townsville, Queensland, Australia beBeeCustomer Full time $68,945 - $78,830

About the Opportunity

Medibank is committed to delivering exceptional service to its customers. To achieve this, we are seeking a Sales and Community Liaison Specialist to join our team in Townsville QLD.

This role offers a flexible rotating roster working between 8am to 8pm Monday to Friday, with some Saturday work. You will play a key role in connecting with our local community, understanding their needs, and providing personalized solutions.

The ideal candidate will have strong communication skills, be able to multitask, and possess a customer-centric approach. If you thrive on delivering great service and are self-motivated, we encourage you to apply for this exciting opportunity.

Your Key Responsibilities
  • Show individual accountability and responsibility for supporting customers end-to-end with outstanding service
  • Solve a range of standard day-to-day problems
  • Deliver tailored solutions to local customers through various communication channels
The Skills We're Looking For

We are looking for a skilled professional who can provide top-notch service to our customers. The successful candidate will be a multitasking super star with the ability to apply knowledge across various channels, including virtual messaging, face-to-face interactions, and phone-based systems.

The ideal candidate will be results-driven, self-motivated, and diligent in providing products and services to customers while ensuring interaction accuracy and protecting customer privacy.

What We Offer

As a member of our team, you will enjoy a dynamic and supportive work environment. We offer opportunities for growth and development, as well as a chance to make a real difference in our customers' lives.

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