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Accounts Clerk/Officer

4 weeks ago

Adelaide, South Australia Randstad Full time
About the Role

We are seeking a highly motivated and detail-oriented Authorization Officer to join our team in the finance industry. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth processing of financial transactions.

Key Responsibilities:

  • Answering inbound calls and emails related to applications and general inquiries
  • Verifying application details and completing data entry of consumer agreements
  • Conducting application reviews, requesting additional documentation, and assessing details to make informed decisions
  • Creating opportunities by tailoring considerations and outcomes to our buyers and sellers
  • Making outbound calls to follow up on decisions, outcomes, or inquiries
  • Scanning and filing documentation responsibly
  • Adhering to privacy laws and company terms and conditions

About You:

  • You will be driven and motivated to work efficiently and effectively
  • Customer service experience is essential
  • Previous experience in a call centre environment is preferred but not required
  • Ability to multitask and operate with accuracy at all times
  • Exceptional communication skills are a must

What We Offer:

  • Adelaide CBD location with easy access to public transport
  • Full-time hours with a rotating roster (7:00am - 11:00PM, 7 days a week)
  • Attractive casual hourly rate
  • Casual assignment for a minimum of 6 months with potential for extension
  • Great team environment and opportunities for growth