Claims Portfolio Manager

4 days ago

Tasmania, Australia beBeeCustomer Full time $60,000 - $85,000

Job Description:

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We are seeking a customer-focused insurance professional to join our team as a Claims Advisor. The successful candidate will be responsible for managing a portfolio of workers compensation claims, ensuring injured customers receive the appropriate treatment and rehabilitation.

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Key Responsibilities:

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  • Build strong relationships with claimants, employers, brokers, and treatment providers.">
  • Manage claims proactively using best practice strategies.">
  • Review medical, financial, and rehabilitation reports for accurate claim assessment.">
  • Ensure activities are completed within legislative and regulatory timeframes.">
  • Communicate with stakeholders via phone, correspondence, meetings, and hearings.">
  • Collaborate with internal teams and external stakeholders for proactive claims management.">
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Required Skills and Qualifications:

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The ideal candidate will possess strong customer support experience, ability to engage, collaborate, and work well within a team to achieve excellent customer outcomes. Business acumen, including data analysis and opportunity identification, is also essential. Stakeholder management skills to handle expectations and needs of multiple parties are required.

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Benefits:

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Our benefits package includes employee discounts at major retailers, study support for continuous learning, 20 weeks parental leave for primary carers, wellness initiatives, and more. Please visit our website for more details.

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What We Offer:

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At [Company Name], we are committed to being customer-obsessed, innovative, and performance-driven, fostering a culture of caring, courage, and integrity. If you want to be part of a team that excels in personal injury claims management, this could be the right opportunity for you.

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