Cancer Care Support Coordinator

1 week ago

Sydney, New South Wales, Australia beBeePatientCare Full time $90,000 - $110,000
Key Patient Services Officer Role

The role of the Patient Services Officer is multifaceted, involving interactions with patients at various stages of their cancer journey. Effective communication and organisational skills are crucial in delivering excellent customer service and facilitating smooth clinic operations.

This position requires adaptability and a fast-paced work environment where strong prioritisation and time management skills are essential.

Responsibilities
  • Deliver exceptional patient care by providing face-to-face and phone-based support.
  • Coordinate patient appointments and consultations, ensuring seamless clinic operations.
  • Process billing and receipting accurately, managing paperwork efficiently.
  • Maintain open communication with the team to ensure efficient clinic operations.
Requirements
  • Strong organisational and communication skills for effective internal and external stakeholder liaison.
  • Excellent phone manner and high-volume patient inquiry handling capabilities.
  • Attention to detail and organisational skills, preferably with medical secretary experience.

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