Warehouse Robotics Solutions Expert

1 week ago

Sydney, New South Wales, Australia beBeeAutomation Full time $90,000 - $120,000

Job Title: Warehouse Robotics Solutions Expert

Solutions Engineer, Warehouse Robotics APAC

This role involves driving success in the warehouse robotics automation market across the APAC region. We are seeking a seasoned Solutions Engineer to design and develop warehouse automation solutions tailored to customer needs.

Key Responsibilities:
  • Act as a key point of contact for customers throughout the automation journey, from pre-sales conceptualization to post-deployment optimization.
  • Design and develop warehouse automation solutions optimizing workflows, fleet sizing, and system integration.
  • Perform data analysis and process modeling to validate solution feasibility, demonstrating expected performance improvements and ROI.
  • Work closely with Sales, Solutions Design, and the local Customer Success team in Australia to translate customer challenges into scalable automation concepts and drive solution adoption.
  • Collaborate with the General Manager and regional teams to support international expansion and business growth initiatives across APAC with a focus on Australia.
  • Lead technical discussions with customers providing clear insights into system capabilities, benefits, and deployment considerations.
  • Coordinate and support project execution post-sale ensuring successful deployments by working with internal teams across engineering, customer success, and operations.
  • Manage project timelines, risks, and dependencies ensuring seamless communication between stakeholders.
  • Train and support customers on system functionality best practices and ongoing performance optimization.
  • Continuously monitor customer performance metrics identifying areas for improvement and working with cross-functional teams to implement enhancements.
Requirements:
  • Bachelor degree in Robotics Engineering Computer Science Engineering or related technical field.
  • 5+ years of experience in Solutions Engineering Solutions Design Customer Success or Project Management within warehouse automation logistics and/or supply chain.
  • Experience coordinating hardware and software deployments and managing stakeholders to ensure successful system implementation.
  • Strong analytical skills with experience in data modeling warehouse simulation and operational analysis including data interpretation trend identification and reporting.
  • Knowledge of warehouse automation robotics fulfillment processes and material flow optimization in e-commerce retail or third-party logistics.
  • Experience working with warehouse management systems (WMS) and integration into automation solutions.
  • Experience with Linux or Unix systems ROS (Robot Operating System) and SLAM-based navigation desirable.
  • Skilled in supporting cross-functional teams across international time zones including the US Europe and APAC regions.
  • Strong problem-solving and project management skills with the ability to lead cross-functional initiatives.
  • Proficient English written and verbal communications skills required to collaborate effectively with internal and external teams.
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
  • Ability to travel to customer sites across the APAC region with a primary focus on Australia and occasional travel to New Zealand Singapore and Japan.

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