Customer Experience Coordinator

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $61,000

At Mirvac, we strive to create and curate better experiences for all Australians. Our visionaries drive us to be bold, embrace innovation and diversity, and lead with optimism.

Your Opportunity

You will play a pivotal role in delivering exceptional service, consistently meeting high standards and exceeding customer expectations.

Key Responsibilities:
  • Manage customer interactions, respond to feedback and reviews, and resolve queries efficiently.
  • Create personalized experiences by understanding customer needs and preferences.
  • Communicate timely information about products, services, and promotions to enhance customer engagement.
  • Provide directions and assistance to customers, ensuring a seamless experience.
  • Log feedback and escalate requests when necessary, maintaining a high level of professionalism.
  • Stay visible on the floor, stay informed about current promotions and offerings, and communicate effectively with excellent verbal and written skills.
Your Profile

Prior experience in customer-facing roles is highly valued. You should be personable, proactive, self-motivated, and possess strong administrative and time management skills to excel in this position.

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