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Customer Experience Specialist
3 weeks ago
A dedicated Customer Service Representative is required to provide exceptional sales support and customer service experience.
This role involves managing sales, coordinating requests, and providing a high-quality customer experience. The ideal candidate will have excellent communication skills, be proactive, and have a strong understanding of credit and collections.
- Provide sales support and manage sales from order through delivery.
- Coordinate requests for new customer account applications.
- Validate customer orders for accuracy and process them in the ERP system.
- Provide order acknowledgments and track progress of customer orders.
- Manage debtor records and answer customer inquiries.
- Bachelor's Degree or equivalent work experience.
- 2-4 years of experience in customer service in a similar business environment.
- Excellent writing, listening, organizational, and customer relations skills.
- Proficient in MS Office Suite and ERP systems.
- Amazing corporate culture.
- FUN company events.
- Company donation matching and volunteer rewards.
- Career development opportunities and profit sharing bonus.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, gender, gender identity or expression, military and veteran status, national origin, race, religion, sexual orientation, or any other applicable legally protected status or characteristic.
Location: Greater Brisbane Area.
