Senior Officer, Student Finance

2 weeks ago


Ballarat, Victoria, Australia Federation University Australia Full time

About the Role

We are seeking a highly skilled and organized Senior Officer, Student Finance to join our team at Federation University Australia. As a key member of our student finance team, you will provide fee advice and assistance to internal and external clients, and be responsible for a range of administrative functions including invoicing, collection, refunds, and reconciliation of domestic and international student fees.

Your key responsibilities will include:

  • Providing accurate and timely advice to clients;
  • Managing student invoices and ensuring timely communication with clients;
  • Coordinating the collection of outstanding fees and reconciling student fee income and expenditure;
  • Developing and maintaining a thorough knowledge of the student lifecycle and relevant policy, procedure, and legislation;
  • Establishing and maintaining effective working relationships with a diverse range of stakeholders.

About You

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to provide high-quality service to a diverse range of clients. You will also have a strong attention to detail, with the ability to work accurately and efficiently in a fast-paced environment.

We offer a dynamic and supportive work environment, with opportunities for professional development and growth. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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